Support Services
Interneer is dedicated to providing the best customer services possible. We offer a number of support service packages to our customers. Interneer’s support services center is located in Los Angeles, California, not off shore. There’s a package for everyone. You can select one or create your own.
We always provide online support, our help feature is available 24/7 and answers most common questions.
Silver Customer Support
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Customer Care Support Details |
Maximum hours per month support: |
5 hours |
Days of support: |
Monday through Friday |
Daily hours of support: |
9AM to 5PM |
Administration Services:
Ongoing platform maintenance:
New function updates:
Ongoing application maintenance:
New feature updates: |
Included
Included
Included
Included
Included |
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Silver Plus Support
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Customer Care Support Details |
Maximum hours per month support: |
10 hours |
Days of support: |
Monday through Friday |
Daily hours of support: |
9AM to 5PM |
Emergency pager service: |
6AM to 9AM and 5PM to 10PM |
Administration Services:
Ongoing platform maintenance:
New function updates:
Ongoing application maintenance:
New feature updates: |
Included
Included
Included
Included
Included |
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Interneer does not provide support for any hardware or software products.
Customers also have direct access to Interneer’s forum where other customers, employees, and developers are exchanging knowledge.
Click here to access Interneer’s Forum
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