Customer Relations Management

Increase the Value of Your Customer Relationships.

There’s nothing more powerful than having on-demand access to all your prospects and customers all the while utilizing software that incorporates your company’s unique processes and procedures. This is precisely why Interneer has created its Customer Relations Management application which is fully customizable and tailored to fit your business and technology needs. To stay competitive in today’s technologically advanced world companies need to scrutinize their processes on an ongoing basis and be able to have flexible software that can be modified without going through an arduous procedure. If you are thinking this will take months to deploy, you’ll be glad to know all this can be deployed in weeks!

Companies with powerful CRM systems report specific benefits:

• higher profits
• higher customer satisfaction
• building loyalty
• increase return business and referral business
• reduce costs to attract new business
• less customer problems

So, get a jump start to increasing the value of your customer relationships by creating an web-based custom on-demand CRM application.

Dashboard Reporting – View real time reports.

Prospect Management – Clickable views of the those in the pipeline, milestones, progress, deadlines and details.

Sales team Automation – Organize team selling to manage and close deals.

Territory Tracking and Assignment – Assign leads by the user defined territories and immediately assign leads via email based on the business rules.
 
Issue Management – Prevent issues from slipping through the cracks, manage the issue resolution process, track versions providing top notch service.

Document Management - Securely access and share documents, files and other content within your company and with remote workers or business partners. 

Task Management - Maintain accountability with automatic notifications and tracking. Follow the progress of a task from start to completion by owner, project or other criteria.

Notifications - Maintain accountability with automatic email and software notifications and tracking.

Collaboration - Network critical information, documents and data online without meetings, emails or phone calls. 

User Defined Environment - Change the standard templates to adapt to how you do business.

More features:

• Drill-down Capabilities
• Report E-mailing
• Customization Tools & Tips
• Report Graphing
• Data Views for Third Parties